Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

1408
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
88%
Date Service Score Comments
Flights to United States of America
25-Sep-2017
Excellent

Customer Comments

great customer service - had an enquiry and the got back to me fast as well as followed up about the dilemma.

Flights to Turkey
25-Sep-2017
Excellent

Customer Comments

Very easy to use and confirmation emails prompt. Customer service very helpful. Would use again.

Flights to Hong Kong
25-Sep-2017
Excellent

Customer Comments

Despite short notice the flight was economical and services were good.

Flights to China
25-Sep-2017
Excellent

Customer Comments

I emailed Travelpack with a query prior to the flight and received a prompt response. My tickets arrived on time for the flight and the flights themselves went without a hitch. I was worried initially because I was flying from Manchester to Shanghai with a change in Paris of only about an hour. However, I needn't have been concerned as everything was on time and went smoothly. Will definitely use Travelpack to book in the future!

Flights to United Kingdom
24-Sep-2017
Excellent

Customer Comments

Fast efficient and cheapest deals

Flights to France
24-Sep-2017
Excellent

Customer Comments

Good service and keen price. Recommended

Flights to Spain
24-Sep-2017
Bad

Customer Comments

I will never use them again.
Appalling customer service and no customer care after they take the money from your bank account.
A joke not a travel agent!!!!!

Flights to United States of America
22-Sep-2017
Good

Customer Comments

Fast, fun, and friendly experience.

Flights to India
21-Sep-2017
Good

Customer Comments

Good service and helpful staff. I use them whenever I go on long haul flights.

Flights to India
20-Sep-2017
Excellent

Customer Comments

Best price and straightforward transaction. Confirmation within seconds.

Flights to Tanzania
19-Sep-2017
Good

Customer Comments

easy access and faster in payment

Flights to Malta
19-Sep-2017
Excellent

Customer Comments

Competitive price

Holiday to Japan
19-Sep-2017
Excellent

Customer Comments

Valerie went to the extra miles I changed 2 times hotels and she was very please to look for me. And at the end I had the one I wanted
Thanks Valerie
(It is now the second time I am using Travel Pack

Flights to Malaysia
19-Sep-2017
Good

Customer Comments

Speedy confirmation. will buy again

Flights to Thailand
19-Sep-2017
Excellent

Customer Comments

The reason for 5star , is the person who I booked my flight , was polite helpful and above all professional nothing was to much trouble , she arranged the seats I requested , happy with service thanx

Flights to South Africa
19-Sep-2017
Good

Customer Comments

Quick and efficient

Flights to U.A.E.
19-Sep-2017
Good

Customer Comments

yes it good

Flights to Thailand
19-Sep-2017
Excellent

Customer Comments

Seemless transition from start to finish

Flights to Thailand
19-Sep-2017
Good

Customer Comments

I liked the fact that I could book online and yes I would reckonmend you to my friends

Flights to Mexico
18-Sep-2017
Excellent

Customer Comments

Quick and easy, and I received my email confirmation & e-ticket within 24 hours of making the booking.